Tools Overview

TOOLS

Mindset Segmentaion 101

Internal Communications

Messaging Model

Crisis Framework

PUBLISHED ARTICLES

Huffington Post | How Trust Became The Currency of Business

ASTD | For Trusted Leaders, Integrity Trumps Confidence

ASTD | Trust, Communication, and Leadership: The Three Laws of Influence

IABC | Three Great Moments In Communication from 2012

American Banker | Sandy Response Shows How Banks Can Regain Public Trust

IABC | The New Discipline of Crisis Communications

IABC | Communicating During a Storm: Lessons from Mayor Bloomberg

Simply Communicate | Communicating Trust: Lessons from Hurricane Sandy

LATEST TWEETS

A thought-provoking assessment of IABC's future and a smart reflection on the power of this "tight-knit community." I couldn't agree more. twitter.com/mklein818/stat…

About 2 months ago from Kellie Cummings's Twitter via TweetDeck

We grow when others affirm and celebrate our achievements. The way we respond to someone's good news really matters! twitter.com/jileblanc/stat…

About 2 months ago from Kellie Cummings's Twitter via TweetDeck

Thanks to @meaningbusiness for capturing the mood in the room on Tuesday so effectively! twitter.com/meaningbusines…

About 2 months ago from Kellie Cummings's Twitter via TweetDeck

@IndigoPark1 Might be a good fit for @UEmpowerofMD

About 3 years ago from Kellie Cummings's Twitter via TweetDeck

Google says teams perform better when members feel safe: kelliecummings.com/google-tea…

About 3 years ago from Kellie Cummings's Twitter via TweetDeck

Amanda DiSilvestro provides a terrific summary of my segmentation strategy, which enables businesses to develop a... fb.me/2hudX9x8b

About 4 years ago from Kellie Cummings's Twitter via Facebook

@SoPKExperience Thank you, Michael!

About 4 years ago from Kellie Cummings's Twitter via TweetDeck